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I have actually been a client of the UPS save for three years and also although my office is in Calabasas, I discovered that having actually my ups deliveries and an important mail got at the store offered me peice that mind and security the I would not have actually at my office location.Ravi has presented the utmost in customer service and also brings to each and every client or guest a sense of professionalism and integrity. Something that you would suppose from UPS.I extremely recommend this UPS store and I consider Ravi a true skilled in his field and a friend ns can always count on. RAVI say thanks to you.




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I"ve had a mailbox in ~ this store since Ravi Bhalla bought the business. Ravi is a good guy. Love the renovations he"s put right into the place, and also the high quality of service.


Came in to acquire my passport image taken. Carried the paperwork in that showed the precise requirements. The owner reviewed it and instructed the kid to take it the photo"s. I thought the price was very High ($29.00), but am not sure what the going rate is and also just want to get it done. Payed, got the photo"s and left. When I got home and also looked at it much more closely, ns realized the photo"s were no to the compelled size. No huge deal, I would certainly go down the next day and have them redo them. Funny thing is, when I was under there the an initial time, i pointed to wherein it stated that the challenge had to take it up 70-80% that the photo, and also the owner simply laughed and also basically ignored the instructions because I guess: v he assumed he knew what he to be doing and also I trusted that he did. So, i went down there the next day, explained to the owner the the photo"s didn"t fulfill the requirements and also was met with attitude, yet he i agreeed to retake the photo"s in ~ no charge. We retook the photo"s, it actually took two time"s to get it right, again no huge deal. I also apologized to the owner for the inconvenience, i beg your pardon should have been the other way around, but that"s the means I am. I then asked that if I could keep the old Pics. Because the girl that was acquisition the photo"s claimed I could because I am not really certain what they would certainly be doing through my picture, only to be met with significant attitude from the owner, he stated if I want them ns would need to buy them, complied with up with him saying that he should have actually charged me twice, because some how this was my fault. He likewise said the should have actually initially charged me $45 which I discover absolutely ridiculous. The not just was past rude, he was unapologetic because that the problem and totally unprofessional.So, that was my suffer at this store, i beg your pardon is unfortunate, since up come this point, I delighted in coming in, however this suffer left a sour taste in mine mouth about the owner.I desire clarify, that everyone rather was really nice and accommodating, that was simply the owner who was disrespectful, unprofessional, and also absolutely RUDE!